The mission of Consumers for Quality Care (CQC) is to ensure patients – and their right to high-quality health care – remain at the front of the health care debate. We are seeking to provide a voice for consumers to tell their stories and demonstrate to policymakers the imperative that is quality care.
Consumers for Quality Care (CQC) is a coalition of advocates and former policy makers working to partner with health advocacy organizations and provide a voice for patients in the health care debate as they demand better care.
In the last few years of debate over health care, we believe one significant component – the quality of care – has faded. Consumers continue to face fine print that can deny care and bankrupt families. From surprise insurance gaps to unbearable out-of-pocket costs for care and prescription drugs, impossibly small coverage networks and formularies, there are significant issues that need to be resolved to truly protect patients.
Our goal is to fight for high-quality health care for all Americans. We support three key principles in that fight:
We believe there is bi-partisan support for these principles and hope to use our organization to speak for consumers and ensure that these concerns are heard. CQC aims to amplify the voices of consumers, and we hope their stories and challenges will inspire policymakers to prioritize quality as they debate health care.
The Honorable. Donna M. Christensen retired from the US House of Representatives in 2015 where she served nine terms. She is the first female physician to serve as a Member in the history of the U.S Congress. In the 111th, 112th and 113th Congress, Delegate Christensen served on the Committee on Energy and Commerce. Among other subcommittee assignments, she served on its Subcommittee on Health during healthcare reform. She also served on Committee on Homeland Security and Committee on Natural Resources - Chair of the Subcommittee on Insular Affairs, Wildlife, Oceans and Fisheries - and the Committee on Small Business. Congresswoman Christensen chaired the Congressional Black Caucus’ Health Braintrust for 16 years. She is a Graduate of the George Washington School of Medicine and completed her residency in family medicine at Howard University Medical Center - then Freedman's Hospital. Congresswoman Christensen began her medical career in the Virgin Islands in 1975 as an emergency room physician and became a board certified family physician in 1977. After serving in several administrative positions and before going to Congress, she served as Commissioner of Health. She maintained a private practice in family medicine from 1975 until her election to Congress in 1996.
Jim Manley is a Capitol Hill veteran and seasoned Democratic communicator with more than two decades of experience working in the U.S. Congress. He formerly served as senior communications advisor and spokesman for then-Senate Majority Leader Harry Reid (D-NV) and the Senate Democratic Caucus. In this role, Jim spent six years at the nexus of politics, policy, and communications for every issue facing the Senate. He played a major role in crafting the messaging, strategy, and tactics surrounding the passage of landmark health care reform, the Affordable Care and Patient Protection Act, as well as the Dodd–Frank Wall Street Reform and Consumer Protection Act.
Before he served in Senator Reid’s leadership office, Jim spent nearly 12 years as press secretary for Senator Edward M. Kennedy (D-MA) and the Health, Education, Labor, and Pensions (HELP) Committee. In that role, he worked on communications and press strategies for legislation such as minimum wage and pension reform, reauthorizations of the Individuals with Disabilities in Education Act (IDEA), the Children’s Health Insurance Program (CHIP), and No Child Left Behind. Jim has been called “one of the most powerful aides on Capitol Hill” by Roll Call newspaper. He began his career working in the press office of then-Majority Leader George Mitchell (D-ME).
Scott Mulhauser has spent nearly two decades at the intersection of government and politics, playing leadership roles in critical policy and political battles and landmark legislative successes, including the drafting and passage of the Affordable Care Act. He has served in key positions across Washington and the globe, most recently serving as chief of staff at the U.S. Embassy in Beijing, one of the largest and most active posts in the world. In that role, Scott spoke and traveled regularly on behalf of the Embassy and the U.S. government, working closely with leading officials in both countries as they grappled with critical issues from global health to economic security.
Prior to his time in China, Scott was chief of staff at the Export-Import Bank of the United States and served as deputy chief of staff to Vice President Joe Biden during the 2012 election. On Capitol Hill, Scott served as Senior Advisor & Counsel to the Senate Finance Committee and helped shape strategic & legislative strategy as they drafted and passed the health care law. He also worked in senior roles for Senators including Frank Lautenberg and John Breaux.
Scott was selected to serve as one of five visiting fellows at the Georgetown University Institute of Politics and Public Service and is currently a visiting fellow at the University of Pennsylvania. A graduate of the University of Pennsylvania and the Georgetown University Law Center, Scott appears regularly in panels, interviews and articles commenting on the latest developments in Washington and across the globe.
Jason Resendez is a leader in the nation’s efforts to address brain health disparities, spearheading coalition building, strategic convening, and patient advocacy in the Latino community. His expertise has made him a valuable external advisor to several key initiatives in the aging and technology space, including AT&T’s Advisory Panel on Access and Aging, the Center for Aging in Diverse Communities at the University of California San Francisco (UCSF), and the Administration for Community Living’s Hispanic Technical Expert Board. He currently serves as the executive director the LatinosAgainstAlzheimer's Coalition and co-project lead of the Alzheimer's & Dementia Disparities Engagement Network, an initiative supported by the Patient-Centered Outcomes Research Institute (PCORI).
Prior to his work at LatinosAgainstAlzheimer's, Jason was senior manager of strategic partnerships at UnidosUS (formerly the National Council of La Raza), the nation's largest Latino advocacy organization, where he developed outreach and partnership strategies to enhance core program and advocacy efforts. He previously led external affairs for LULAC National Educational Service Centers (LNESC), the education arm of the League of United Latin American Citizens (LULAC), the nation’s oldest Latino civil rights organization. At LNESC, Jason oversaw strategic alliances, strategic development, and communications for the organization's 14 regional offices.
Jason frequently writes about health and technology issues for national and regional media outlets, including The Hill, Huffington Post, The Hechinger Report, and Truthout. He co-authored Latinos & Alzheimer's Disease: New Numbers Behind the Crisis, a report released with the USC Roybal Institute on Aging. Jason is a graduate of Georgetown University and hails from South Texas.