Lisa From Florida Discusses Her Surprise Bill By Consumers For Quality Care, on June 27, 2019 Lisa from Florida received a confusing, surprise bill from the hospital after receiving emergency surgery. Hear her story, told in her own words. Other Articles Serious Inequalities Found in America’s Health Care System Primary Care Physician Experiences Issues Navigating Medical Billing Loophole Physicians Highlight Administrative Burdens of Prior Authorization New Bipartisan Push to Reform Prior Authorization