New Surveys Indicate Telehealth Popular Among Both Patients And Industry Leaders
By Consumers For Quality Care, on June 2, 2021
![New Surveys Indicate Telehealth Popular Among Both Patients And Industry Leaders](https://consumers4qualitycare.org/wp-content/uploads/2021/04/Telehealth-3-920x518-1-860x400.png)
According to Becker’s Hospital Review, surveys indicating the popularity of telehealth services may result in it becoming a permanent fixture in health care.
Some notable findings:
- 69 percent of health care leaders said they are facilitating a shift toward telehealth services and 89 percent said they are investing in telehealth.
- 35 percent of the general public said they would consider replacing their primary physician with a telehealth provider.
- 85.5 percent said telehealth made it easier for them to access the care they need and 51.6 percent said it allowed them to visit their physician more often.
- 31.1 percent of those surveyed said their health care costs have decreased since using telehealth.
Their findings echo those from recent research from CQC, which found a majority of Americans — 55 percent — say they have used telehealth services, and many like it more than in- person care. Sixty-nine percent say they are likely to continue to use it even after the pandemic.