American Consumers Deeply Unsatisfied with Health Care System 

By Consumers for Quality Care, on January 17, 2024

American Consumers Deeply Unsatisfied with Health Care System 

According to a new Gallup poll, American consumers are deeply dissatisfied with nearly every part of the health care system, Axios reports.  

Nearly every player in the health care space, including health insurance companies, hospitals, and hospital emergency rooms, is viewed less favorably today than in 2010.   

Recent CQC research also highlighted Americans’ displeasure with the U.S. health care system. In that poll, respondents reported that high out-of-pocket costs were the biggest problem with the system, and 60 percent reported delaying or skipping needed health care for fear of incurring high out-of-pocket costs. 

Surveys like these make it clear that consumers are in desperate need of common-sense health care reforms. CQC urges lawmakers to do everything they can to decrease costs and increase access to health care for all consumers.