New Research Highlights Concern Among Arizona Voters Over Rising Health Care Costs

By Consumers for Quality Care, on July 27, 2022

New Research Highlights Concern Among Arizona Voters Over Rising Health Care Costs

For Immediate Release
July 27, 2022


New Research Highlights Concern Among Arizona Voters Over Rising Health Care Costs


75% of Arizona Voters Say the Costs of Health Care are Going up More than Other Things They Need


Phoenix, Arizona – A new survey of Arizona voters from Impact Research, on behalf of Consumers for Quality Care (CQC), reveals voters see high out-of-pocket costs as the biggest issue in the state’s health care system. Arizonans are ready to support politicians who make lowering out-of-pocket costs a priority. Read more about the survey here.

“Arizona families with insurance are being hit with rapidly rising deductibles, premiums, and other out-of-pocket costs when they go to their doctor, the hospital or the pharmacy,” said the Hon. Donna Christensen, CQC board member, physician, and former Member of Congress. “High health care costs, and the unpredictability of what people must pay out of pocket are reasons why so many patients are plagued with thousands of dollars in medical debt that often goes into collections. It’s time for insurance to act like insurance and for our lawmakers to prioritize lowering costs and improving access to quality care.”

Arizonans’ number one concern when it comes to health care is that out-of-pocket costs are too high, and deductibles are the costs that people struggle with the most, followed by monthly premiums. Ninety-one percent of Arizona voters believe it is more important now than ever that insurance cover mental health care, but more than half (56%) think it is difficult to find mental health providers that are affordable or covered by insurance.

More insights from the research include:

  • 75% agree that the costs of health care are going up more than other things they need.
  • By more than a 2-to-1 margin, voters’ main concern in health care is that out-of-pocket costs are too high (34%).
  • Less than half of voters (46%) would rate the way things are going with people having access to affordable health care in the state positively.
  • Deductibles are the biggest specific pain point when it comes to cost (39%), especially for those with private insurance (49%).
  • A majority of voters (52%) have either had their household finances seriously affected by medical debt or are close with someone who has.
  • 56% of voters agree it’s difficult to find mental health providers that are covered by insurance.

Arizonans want their elected officials to take action to lower out-of-pocket health care costs. More than 7-in-10 voters (78%) say they are more likely to support a candidate who makes reducing health care costs their top priority, including strong majorities in Maricopa County (79%).

When it comes to lowering health care costs, Arizona voters think the following measures would be effective:

  • Capping insurance deductibles at a level that is low enough that people don’t go into debt when getting the health care they need (67%).
  • Capping the amount health insurers can charge patients overall (64%).
  • Requiring health insurers and pharmacy benefit managers to pass the rebates or discounts they receive from drug companies on to patients (72%).

Arizona voters also support policies that increase access to health care, including:

  • Increasing funding for mental health services (81% say it’s important).
  • Increasing funding for more rural and tribal hospitals and health care services, including telehealth (74% important).
  • Continuing increased federal funding of Medicaid (70% support).

“It is clear that Arizona voters are fed up with ever-increasing out-of-pocket health care costs,” said Molly Murphy, president of Impact Research. “Amid rising inflation, high health care costs are a major concern for Arizonans. Three in four Arizona voters think health care costs are rising faster than other things they need. They want to see thoughtful fixes from lawmakers that lower out-of-pocket costs and increase access to quality care, and they are willing to support candidates who make those policies a priority.”

The Impact Research poll on behalf of CQC was conducted June 21-26, 2022. The online survey sampled 609 registered voters in Arizona. Overall results were weighted to reflect the composition of registered voters in the state.


About Consumers for Quality Care

Consumers for Quality Care (CQC) is a coalition of advocates and former policymakers working to provide a voice for patients in the health care debate as they demand better care. CQC is led by a board of directors that includes the Honorable Donna Christensen, physician and former Member of Congress; Jim Manley, former senior advisor to Senators Edward Kennedy and Harry Reid; Jason Resendez, community advocate and health care strategist; and Mary L. Smith, former CEO of Indian Health Service.