American health care consumers are frequently frustrated by unexpected costs, a lack of clarity throughout the process of accessing care and other roadblocks when it comes to getting the...
Nine-month-old Elijah’s lips were turning blue as his mother, Kristin Johnson, rushed him to a Houston area emergency room. In the hospital, doctors diagnosed Elijah with a respiratory virus...
In 2016, Robyn Black Lance brought her 6-month-old son, James Ladeaux, to Sioux San Indian Health Service Hospital in South Dakota with what she suspected was his second upper...
Photo by Heidi de Marco/KHN As an emergency room nurse, Hollie D’Arcey is accustomed to being in hospital. Unfortunately, in July, D’Arcey’s experience changed when she was diagnosed with...
As consumers face surprise bills, insurance denials, high premiums and deductibles, medical debt continues to be a growing issue. Across the country, consumers have experienced aggressive debt collection practices...
Last September, Marcy Moreno’s life changed forever when she was diagnosed with breast cancer following a doctor’s appointment. Since then, Moreno has gone through a battery of exams, tests,...
Deborah Davis thought she was doing all that she could to assure that she would be fully covered for her ankle surgery. Davis called her insurer, Harvard Pilgrim Health...
Uninsured Ashley Pintos had a sharp pain in her abdomen when she arrived at the St. Joseph Medical Center’s emergency room in Tacoma, Washington. Before agreeing to treat Pintos,...
Stanley Ellis was used to being able to rely on his Medicaid coverage for care, especially care that related to a condition that causes his bone tissue to die....
Chuck Graham was getting ready to go to work when he suddenly fell down and could not walk. His wife, Angie, rushed Graham to the emergency room. After a...