Stories

October 8, 2019

Consumers Beware Misleading Health Insurance Ads

As consumers grapple with the high cost of care, including high premiums and deductibles, many are looking for cheaper alternatives. In this search, consumers often turn to the internet...

October 8, 2019

Teenage VA Consumer Faces $1K Bill

Sixteen-year-old Ty Logan brought himself to a Patient First urgent care center in Richmond, VA after coming down with a bad sore throat.  At the center, Logan handed over...

October 1, 2019

TN Hospital Reverses Medical Debt For 6,500

Just months after Tennessee’s Methodist Le Bonheur Healthcare came under scrutiny for its aggressive debt collection practices, the nonprofit hospital system is forgiving the unpaid debts of more than...

September 27, 2019

Cut Consumer Costs – In Their Own Words

American health care consumers are frequently frustrated by unexpected costs, a lack of clarity throughout the process of accessing care and other roadblocks when it comes to getting the...