Stories

October 8, 2019

Teenage VA Consumer Faces $1K Bill

Sixteen-year-old Ty Logan brought himself to a Patient First urgent care center in Richmond, VA after coming down with a bad sore throat.  At the center, Logan handed over...

October 1, 2019

TN Hospital Reverses Medical Debt For 6,500

Just months after Tennessee’s Methodist Le Bonheur Healthcare came under scrutiny for its aggressive debt collection practices, the nonprofit hospital system is forgiving the unpaid debts of more than...

September 27, 2019

Cut Consumer Costs – In Their Own Words

American health care consumers are frequently frustrated by unexpected costs, a lack of clarity throughout the process of accessing care and other roadblocks when it comes to getting the...

September 27, 2019

TN Health System Sues Consumers For Unpaid Bills

Danielle Sparrow had employer-sponsored health insurance when she visited Holston Valley Medical Center’s emergency room in 2017 for chest pains. Still, the visit resulted in a $1,300 bill. Sparrow...