Lack of transparency, high deductibles, coverage denials and confusing provider-networks often leave consumers seeking to obtain the care they need with financial burdens. As Consumers for Quality Care has...
As part of a yearlong investigative series, The Colorado Springs Gazette is highlighting consumers’ struggle to grapple with gaps in Colorado’s mental health care system. The series, “Mental Health:...
American health care consumers are frequently frustrated by unexpected costs, a lack of clarity throughout the process of accessing care and other roadblocks when it comes to getting the...
When Elle Cavatore found out she was pregnant at 38, she was working in human resources and had good insurance. But shortly into her pregnancy, doctors found out that...
When Yvonne Nassar’s primary care physician told her to go to the emergency room due to chest pains, she listened. Nassar knew that she needed to be careful about...
By Heidi de Marco/KHN A new survey from Monmouth University shows that Americans continue to skip needed medical care due to cost, The Hill reports. According to the survey,...
Caitlin and Corey Gaffer were shocked when they opened their mail, last October, to a notice saying the insurance they had been covered by for two years had been...
Texas’ WFAA is urging consumers to better understand the difference between freestanding emergency rooms and urgent care centers. Texas has more than 200 freestanding emergency rooms, which often seem...
Dec 18, 2011 started like any other day for Yue “Alex” Kui Cen. He and his wife, Phuong Ly Cen, owned and operated a convenient store in Miami. Both...
Consumers for Quality Care has highlighted the stories of consumers who have faced the most severe consequences of surprise bills and medical debt, like home liens. Now, NPR reports...