Stories

American health care consumers are frequently frustrated by unexpected costs, a lack of clarity throughout the process of accessing care and other roadblocks when it comes to getting the...

April 18, 2019

Survey Finds Nearly 6 in 10 Americans Delay Care

As consumers grapple with high out of pocket costs, surprise bills, and skimpy coverage, a recent survey from Morning Consult and Business Insider examined how costs affect consumers’ behavior....

April 12, 2019

Student Athlete Denied Coverage

Michael Okoye, an exchange student, was injured while playing basketball for his school, Cape Fear Christian Academy in North Carolina. Okoye was excelling in basketball and colleges were starting...

April 12, 2019

Teen’s Emergency Results In $110K Bill

Jamie Hansen’s 15 year-old son, Ryan, was ten hours away at a Canadian summer camp when he texted complaining of hip pain and trouble breathing. At first, Jamie dismissed...