In 2017, Lancaster resident Carolyn Daigle was helping an elderly relative get out of the shower when she fell. After the accident, Daigle went to see her primary care...
When Sovereign Valentine finally made it to the hospital in Plains, Montana, he had been feeling run down for months. Valentine, who works as a personal trainer, had tried...
Photo by Heidi de Marco/KHN Tiffany Uttam’s son was nine years old when he suddenly fell ill. He was anxious and paranoid, unable to sleep without one of his...
American consumers increasingly face significant amounts of medical debt. A recent report from West Health and Gallup found that American consumers borrowed $88 billion to pay towards the $3.7...
According to the Virginia Consumer Healthcare Experience State Survey conducted by Altarum, Virginia residents remain concerned with the cost of health care despite Medicaid expansion in the commonwealth. The...
For many Americans, surprise medical bills have become a frustrating and painful reality of their health care experience. Today, roughly one in six emergency room visits result in a...
Erin was a recent graduate working three jobs and adjusting to her new life. One night, six years ago, she went out for a drink in Chicago’s Bucktown neighborhood,...
Monte and Kristy Jones thought they were being diligent when Monte needed back surgery for a bulging disk. Before scheduling the surgery, they talked to their insurance company to get...
As more and more Americans struggle to get the quality care that they need, media attention is also increasingly highlighting consumers’ experiences. Facing larger financial burdens from their care,...
Braydon Yardley was at the end of his football season during his senior year of high school when he complained of stomach pains. Braydon had loved sports since he...